QKZ AK6 Warranty Policy – 1 Month
We are committed to ensuring the quality and reliability of the QKZ AK6 earphones. Please review the following warranty terms:
Warranty Coverage
This warranty covers:
Manufacturing Defects: Any defects in materials or workmanship under normal use.
Malfunctioning Parts: Issues with the earphones, such as no sound, distorted sound, or a non-functional microphone, not caused by misuse.
Warranty Period
Valid for 1 month from the date of purchase.
Warranty Claim Conditions
The original receipt or proof of purchase must be presented to validate the warranty.
The product must be in its original condition, without any physical damage or unauthorized repairs.
Exclusions from Warranty
This warranty does not cover:
Physical damage caused by drops, misuse, or accidents.
Damage caused by exposure to water, heat, or improper storage.
Wear and tear, such as cable fraying or ear tips wear.
Unauthorized repairs or modifications.
Loss or theft of the product.
How to Claim Warranty
1. Contact our customer support team or visit the authorized seller where the product was purchased.
2. Provide proof of purchase and a detailed description of the issue.
3. If eligible, we will repair or replace the product at no additional cost.
Important Notes
Replacement is subject to stock availability.
Warranty claims will be handled within 7–10 business days.
The warranty is non-transferable and applicable only to the original buyer.